Privacy Policy and Your Rights

We value your privacy and are committed to the careful use and protection of your personal information in compliance with South African laws.

What Data We Collect

Your data is collected solely to provide services, communicate, and improve your experience.

• Personal identification information such as your name, contact details, and postal address are collected from form submissions.
• Correspondence records, including messages and responses between you and our team, are stored securely.
• Browser information, including IP addresses and device data, is collected to ensure site security and enhance performance.
• Cookie data tracks preferences and usage to improve functionality and customization.

How We Use Information

Your information is used only for communication, service delivery, and to enhance your experience.

• Respond to your requests, applications, or feedback and maintain effective communication.
• Enable access to planning tools and resources as requested.
• Improve website functions through aggregated analytics for a smoother journey.
• Comply with legal obligations under applicable South African data privacy laws.

Legal Basis for Processing

We adhere to the Protection of Personal Information Act (POPIA) and data is used only with your consent or legal requirement.

Your data is processed to respond to inquiries and deliver relevant information, with your consent secured when you submit forms or requests.

Sharing Data

We do not sell or share your data with third parties, except as required for site security or legal compliance.

• Personal data may be shared with trusted service providers who assist in technical operations, subject to confidentiality agreements.
• Data may be disclosed with your explicit consent for specific requests or collaborations.
• We comply with any lawful requests from authorities for the protection of your rights or safety.

Data Security

All reasonable measures are in place to protect your data from unauthorized access, alteration, loss, or misuse. Data processing practices are reviewed regularly, and only authorized personnel have access on a need-to-know basis.

Your Privacy Rights

You can request access, modification, or deletion of your data at any time as permitted by law.

• The right to request access to personal information held about you.
• The right to request correction or update of your personal information.
• The right to request deletion or restriction of your personal information.
• The right to withdraw consent where processing is based on consent.

Cookie Use

Our site uses cookies to enhance navigation and analyse user interactions. You may disable cookies in your browser at any time.

See Cookie Policy See Cookie Policy

Contact

If you have privacy-related concerns or wish to exercise your rights, please reach out using the details below.

Updates to Policy

We reserve the right to update this policy as laws or practices change. Please check here periodically for the latest version.